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Managing Your Subscription

Everything you need for your PostPlanify plan, billing, and payments - all in one place.

Written by Hasan Cagli

Where to find it

1. Log in to your dashboard

2. Click Settings in the sidebar

3. Open the Subscription tab

You'll see your current plan, status, billing cycle, and next renewal date.

Upgrade or change your plan

To move up a tier (e.g. Growth → Premium → Scale):

2. Click "Customer Portal"

3. You'll be redirect to Stripe Dashboard where you can see your current subscription, and change your plan by clicking "Update Subscription"

The new plan activates immediately. Stripe automatically charges the prorated difference.

Update payment method, invoices, or billing cycle

Click Customer Portal on the Subscription tab to:

- Update your card or payment method

- Download invoices and receipts

- Switch between monthly and yearly billing

- See your full billing history

You'll be redirected to a secure Stripe page and back to your dashboard when done.

Cancel your subscription

1. Go to SettingsSubscription

2. Click "Cancel Subscription"

3. Give your feedback, and then you'll be redirected to Stripe Dashboard where you can cancel your subscription by clicking "Cancel Subscription"

You'll keep access until the end of your current billing period — nothing is lost immediately. You can resubscribe anytime from the pricing page.

Payment failed?

If a charge doesn't go through, we'll email you and Stripe will retry automatically. To resolve it manually:

2. Click "Customer Portal"

3. Update your payment method

Access resumes as soon as the next charge succeeds.

Free trial and money-back guarantee

- 7-day free trial when you first sign up

- 14-day money-back guarantee — contact support if you're not satisfied

Still stuck? Tap the chat bubble in the bottom-right corner of any page and we'll help out.

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